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PRODUCT MANAGEMENT

From streamlining workflows to improving data accuracy and accessibility, we offer valuable insights and best practices for maximising the value of product information, ultimately driving business growth and success.

Accurate Product Information

Accurate product information is crucial to providing an online shopping experience that is positive and flawless for consumers. Recognising that customers rely largely on trustworthy data to make informed purchasing decisions, we are committed to ensuring that your product data is consistently accurate, up-to-date, and trustworthy.


Validating All Data

Our team works relentlessly to ensure that your product data is accurate and complete. We ensure that every piece of information linked with your items is properly validated and kept up to date with any modifications or updates through our stringent quality control systems.


Increased Conversions

Product information that is detailed and precise is crucial for building trust with consumers. The benefit of product data management is that customers feel more confident in their purchasing decisions when they can rely on the information supplied, which leads to increased conversions and customer happiness.

Catalogue Management

Catalogue management is the process of organizing the complete list of product items in a systematic order. In the eCommerce realm, catalogue management ensures that your product database is structured and updated with the latest information — across all your online sales channels.


Sales Layer in the eComplete Ecosystem

Sales Layer is also known as PIM (Product Information Management) in the eComplete ecosystem. PIM is used to capture product data and enrich the information in your product catalogue. PIM is not an inventory management tool. Sales Layer works hand in hand with our inventory management partner S2S (Stock2Shop) and our eCommerce platform providers to manage product data and product orders.

With our expertise in product data management, you can rest assured that your customers will have the information they need to make informed purchasing decisions. Let us help you enhance your customers’ online shopping experience with accurate and reliable product data.

Featured Service

PIM Setup & Management

eComplete will take on the task of completing the setup of Sales Layer (our PIM system) for you. This will include the migration of pre-existing setups over to Sales Layer and will account for variables, attributes etc. Once the setup is complete, our team will work with you to get you up to speed on the Sales Layer platform, empowering you to understand and work with your product data independently.

Product Enrichment

Our data experts work to enrich all products on your site. This entails taking a SKU and feeding it with data such as images, descriptions, sizes etc., helping your consumers get the most complete and up-to-date information of all products in your store.

Price & Inventory Management

Using our inventory management system, our team will work to ensure that your business is equipped to fulfil, manage pricing and manage quantities of all products in your store. This platform will automate the process of syncing pricing and quantity data from your ERP to your website, ensuring that the automated flow is seamless and all information retains its integrity.

New Range Management

Adding a new range to your store will be a breeze from now on. Our experts are ready to assist you in tasks such as pooling your data and running your sales. We will work with you to add all the necessary SKUs to your site and ensure all information is ready and accounted for so that you can focus on growing your revenue.

Product Management | Benefit - Enhanced Data Accuracy and Integrity

Enhanced Data Accuracy and Integrity
eComplete’s PDM offerings can help maintain data accuracy and integrity by implementing robust data governance and validation processes. Through features such as data validation rules, version control, and data synchronisation, we ensure that product information is accurate, up-to-date, and

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Product Management | Benefit - Streamlined

Streamlined
Product Development: Our centralised approach enables efficient collaboration and coordination among teams, such as engineering, design, manufacturing, and marketing. By having a single source of truth for product data, eComplete’s PDM offerings

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Why Choose Us

01.

Proven Track Record

We have assisted numerous global brands in scaling their eCommerce operations to new heights. Partnering with these brands has provided us with vital experience, propelling eComplete to the forefront of experience and competence.

02.

Customised Strategies

We don’t believe in blanket solutions. Our experts take time to understand your business’s unique needs and goals which informs the development of tailored strategies. We hone in on your brand, target audiences, and competition to create effective growth plans.

03.

Data-driven Approach

We rely on data and analytics to inform our decision-making process. This involves conducting thorough research, analysing consumer behaviour, tracking key performance indicators (KPIs), and using data to optimise your eCommerce operations.

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