Privacy Policy
eComplete is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data, and explains your rights regarding the information we hold.
1. Information We Collect
We may collect the following types of personal data when you interact with our website:
- Name
- Email address
- Contact information
- IP address
- Usage data (such as browser type, pages visited, and time spent on the site)
2. How We Use Your Data
We use your personal data to:
- Provide and improve our services
- Respond to your inquiries
- Process transactions
- Analyze website traffic and usage
- Comply with legal obligations
3. Cookies and Tracking
Our website uses cookies to enhance user experience. These cookies help us track user activity on our site to provide better service and personalized content. You can adjust your cookie preferences through your browser settings.
4. Data Sharing
We do not sell or share your personal data with third parties, except:
- To comply with legal requirements
- To service providers that help us operate the website (e.g., hosting providers, analytics services)
5. Data Retention
We retain your personal data for as long as it is necessary to fulfill the purposes for which it was collected or to meet legal and contractual obligations.
6. Your Rights
You have the right to:
- Access your personal data
- Correct any inaccurate or outdated information
- Request that your data be deleted (“right to be forgotten”)
7. How to Request Data Deletion
If you would like to request that your personal data be deleted from our records, please follow these steps:
- Send an email to [email protected] with the subject line “Data Deletion Request.”
- In the email, include your full name and any relevant information (such as your account or transaction details) that will help us locate your data.
- We will process your request within 5 business days, provided there are no legal obligations that require us to retain your data.
8. Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Last revision: 22 October 2024
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
- Email: [email protected]