Align yourself with like-minded individuals and create some e-commerce magic.
We’re looking for the right people to fill these roles, join the team today!
Operations & Capacity Planning Manager
- Permanent
- Hybrid
As the Operations & Capacity Planning Manager, you will oversee capacity planning, resource allocation, internal project management, and process documentation to drive team productivity and profitability. You’ll be responsible for tracking individual and department utilisation, optimizing resource allocation, and ensuring efficient use of agency time and resources. This role is for someone highly organised, data-driven, and skilled in enforcing accountability to keep the team on track.
Read the full job description here
Please email us your CV and cover letter.
Full Stack Developer
- Permanent
- Hybrid
We seek a talented, driven Magento 2/Senior Full Stack Developer with extensive PHP experience, who will thrive in our fast-paced and agile environment. As part of our development team, you will play a key role in building and maintaining a variety of eCommerce sites for our extensive client portfolio. You will need to be comfortable working within set budgets and to agreed timelines.
You should be able to build and maintain an eCommerce platform that perfectly meets the needs of the client. We want a self-driven individual able to plan out their own workflow and prioritise work in accordance to client needs as matters arise. The ideal candidate will be vocal about the work being performed, explain matters in simple easy to understand terms, and work within (or improve) the established protocols of our current hosting and deployment environment.
You will be a driving force for development related tasks. Your work ethic is diligence, dedication and dependability. Most importantly, you display fast-acting responsiveness in assessing development issues that arise (interpret their level of complexity/urgency) and you communicate with the team to decide on efficient, effective resolution steps.
Please email us your CV and cover letter.
Mid-Senior Digital Designer
- Permanent
- Hybrid
We are looking for a passionate Mid-Senior Digital Designer with functional design abilities and a love of beautiful design. The candidate needs to have a love of all things digital and love finding creative ways to bring a brand, campaign, or message to life. We need a designer that is able to tweak their design style to meet the needs of each individual client whilst honoring their existing brand voice, style, and requirements. As a design enthusiast, you need to be self-motivated and love keeping up to date with the latest trends and industry developments. The design candidate needs to have a strong creative flair coupled with the ability to translate requirements into design through a clear process and precision.
Conversion Rate Specialist
- Permanent
- Hybrid
We’re looking for a talented, driven Conversion Rate Specialist with extensive Shopify/Magento experience, who will thrive in our fast-paced and agile environment. As part of our digital team, you will play a key role in increasing revenue over multiple eCommerce sites for our extensive client portfolio.
Senior Paid Specialist
- Permanent
- Hybrid
As a Senior Paid Media Specialist, you will take charge of planning, executing, and optimising paid digital marketing campaigns, focusing primarily on social media platforms like Facebook, Instagram, and Google Ads. You will be responsible for creating and presenting data-driven, high-performing advertising strategies for both B2B and B2C clients. You’ll work closely with a passionate team, leading paid media strategies and directly engaging with clients.
- Permanent
- Hybrid
We’re looking for a creative, methodical individual, who takes a data-led approach to content and email marketing strategy and creation. Someone keen to grow within the role and develop the department within eComplete. The ideal candidate has superb attention to detail and an eagle eye for typos, grammar, and styling. They keep themselves up to date with market trends and are a skilled communicator, comfortable speaking professionally with colleagues and clients alike. This person will not only use data to drive ideology, but will also understand the database and how and when to interact with them via email automation series or newsletter. They’re focused on finding ways to grow the database to increase customer connection and hyper-targeted messaging.
Head Client Success Lead
- Permanent
- Hybrid
We are seeking a seasoned Digital Director/Client Service Lead to lead our digital initiatives and drive the strategic direction of our eCommerce services. The ideal candidate will have a strong background in Digital Marketing, Technical Project Management, eCommerce, and team leadership. As the Head of Client Success Lead, you will be responsible for overseeing the development and execution of digital strategies and projects that align with our clients’ business goals with a team of project and client success managers.
Technical Project Manager
- Permanent
- Hybrid
We are seeking a highly skilled Technical Project Manager to lead and manage external client projects. The successful candidate will be the primary driver behind these projects, responsible for taking ownership of the project, assembling the team, brainstorming, and ensuring each project phase is meticulously planned and executed. This role requires a strong focus on managing stakeholder expectations, ensuring timely project implementation, and maintaining budgetary constraints.
Technical Writer
- Permanent
- Hybrid
We are seeking a skilled Technical Writer with expertise in documenting Scope of Works (SOW), processes, and standard operating procedures (SOPs) for an eCommerce agency. This role involves working closely with cross-functional teams across the development, product master data, customer services, and digital marketing departments. The ideal candidate will be adept at translating complex technical concepts, workflows, and project requirements into clear, concise, and user-friendly documentation.
Customer Service Agent
- 3 Month Contract
- Hybrid/Remote
We’re looking for a dedicated and personable Customer Service Agent to join our eCommerce team. The role encompasses addressing customer inquiries, resolving issues related to website use, managing customer ticket feedback, community management, and monitoring the website for user experience issues. This role requires excellent communication skills, a customer-first attitude, and the ability to navigate and troubleshoot eCommerce platforms.
Design Intern
- 3 Month Contract
- Hybrid/Remote
We’re on the hunt for a budding designer looking to gain hands-on experience and build an amazing portfolio. This is a junior role that requires technical skill and a willingness to learn. You will need to be proficient in Adobe Photoshop, Illustrator, and XD. You will also require access to a stable internet connection.
Don’t see any job openings for you? Drop us your CV at [email protected] and well store it for you.